Okay, so this time, we did not call the episode the first thing that we talk about, so bear with us.
We start the podcast out with this question, on what ring should you answer the phone?
While answering on the first ring shows urgency, answering on the second or third ring could be better, because it shows that you may have other customers, or are too busy to answer the phone on the first ring. Imagine two restaurants, one has an empty parking lot, the other has a near full one. Which one do you think is the better restaurant?
We talk about the heard mentality. How people act in the doctors office.
As a special treat, we define our special word, commundo which is a noun that means a person who exposes others, such as the government, pointing out problems and hypocrisy, a voice for the public good. They speak the truth regardless of opposition.
So with that definition in mind, are you a commundo, or are you stuck with the herd mentality?
This episode got a little out of hand, and it ended up being about twice as long as usual, so you may need to listen to this one in more than one sitting.
Go ahead and listen.